Consignors, please note...

MSM is open and available to print your reports. Thanks for being a part of the Spring Consignment Sale!

The Spring 2024 Sale was a great success. We look forward to seeing you at our next sales event!

SALE DATES

February 9 to 11
11 am to 6 pm

February 12: Closed

February 13-18
11 am to 6 pm

February 19: Closed

February 20-25
11 am to 6 pm

ADDRESS



Former JC Penney's Location


Regency Square Mall
1420 North Parham Road
Richmond, VA 23229






Earn 50% of your sales or let Curtain Call take care of the inventory paperwork and tagging your items and earn 40%. All consignors are invited to shop one day prior to the public sale!

We use MSM, a consignment sales online system, that makes it easy for you to pay the $10 non-refundable registration fee online, sign the consignor agreement, enter your items into inventory, make tags, and track your items during the sale. You even book your drop off appointment through MSM.  If you’d like to volunteer to help at the sale, use MSM to select your volunteer dates.  Instructions are below.

You’ll find the Consignor agreement when you use the MSM online system and will be able to complete the agreement online.  If you’d like to see the Consignor Agreement before starting the online process,  CLICK HERE TO READ THE CONSIGNOR AGREEMENT.

If you’d rather leave the paperwork and tagging to us, we’d be glad to help.  You can use MSM to register, get your consignor number, pay the registration fee online and schedule a drop-off appointment.  Or you can schedule your drop off appointment by email and pay the $10 non-refundable registration fee by cash or check in person.

Returning Consignors

Use this button to access your account in our MSM system. Don't worry if you can't remember your consignor number. There's a "forgot my password" button that will send you an email to get logged in.

New Consignors

The deadline to consign items for our Spring 2024 Sale was Feb 4. Please consider consigning with us at our next sale! The process to consign is easy - see instructions below.

Items We Accept

  • Window Treatments – Pairs of panels  (must include measurements)
  • Sofas, Upholstered Chairs, Ottomans, Loveseats
  • Dining sets
  • Bedroom sets
  • Tables & Chairs
  • Sideboards, Buffets
  • Chests, Dressers
  • Beds – must include side rails and slats
  • Upholstered Headboards
  • Decorative Pillows
  • Rugs
  • Lamps
  • Mirrors, Pictures, & Paintings
  • Comforters/Duvets/Shams – label with bedding size (stain free, will be inspected)
  • Floral Arrangements/Artificial Greenery in containers only
  • Antiques
  • China, Crystal, & Silver
  • Designer Handbags and Fur Coats
  • Fabric on bolts only, no remnants

Sale Dates & Hours

  • February 9-11
    11 am to 6 pm
  • February 12
    Closed
  • February 13-18
    11 am to 6 pm
  • February 19
    Closed
  • February 20 (20% Off)
    11 am to 6 pm
  • February 21 (30% Off)
    11 am to 6 pm
  • February 22 (40% Off)
    11 am to 6 pm
  • February 23 (40% Off)
    11 am to 6 pm
  • February 24-25 (50% Off)
    11 am to 6 pm

Items NOT Accepted

  • China cabinets
  • Armoires
  • Entertainment Centers
  • Valances (unless with panels)
  • Window treatment hardware: rods & finials
  • Table skirts
  • Children’s furniture & decor
  • Collectibles, including Hummels, & Lladro
  • Picture frames
  • Small vases
  • Holiday decor
  • Crystal Chandeliers
  • Pet Items
  • Executive Desks
  • Exercise Equipment
  • Clothing & Luggage
  • Fabric remnants

helpful Hints for Consignors

Price and tag your own items at the price you wish to sell them for.  It helps to price as though you are the shopper. What would you pay for item?  We are happy to discuss and modify any priced/tagged item you bring during your drop off time if we feel it should be marked higher or lower.

When attaching tags to your items,  make sure they are secure.  PLEASE USE INVISIBLE TAPE, not colored tape.  For window treatments, attach tags with safety pins; do not used straight pins.  If there is a way to securely tie ribbon to your furniture, you can punch a hole in the top of the tag and insert the ribbon.

Before you take your lovely window treatments down, take a photo!  We will attach the room shot with your valance or drapery to show potential buyers how beautiful your treatments are in a room setting.

Treatments must come either pre-assembled or be assembled at store so we may hang and sell for you.

Beds will need to be assembled when you deliver to store. Make sure you bring proper tools and help.

Label the size of any bedding: twin, full, queen, king.  If at all possible, please bring your bedding in a zippered bag so all pieces of set remain together.

Easy to Follow Instructions

Prepare your items for the sale

Make sure they are on the list of acceptable items. Make sure they are clean and in excellent condition. Please keep curtain hooks on all drapery so we may hang.

Get Approval for ALL Furniture You Wish to Consign

Email or text us photos of furniture you’d like to consign. Make sure to provide your name and contact information (email and cell number) so we can respond. TEXT photos to ONE of these numbers OR send us an EMAIL. Angie (804-304-0366), Kimberly (804-614-6084), or Ellen (804-387-1113). EMAIL photos of furniture for approval to curtaincallrichmond@gmail.com.

Register for this sale

This is done online through the MSM consignment system that is accessed through our website. Use the buttons at the top of this page to LOGIN to that system. There are 2 buttons, one for new consignors and one for returning consignors. Registration fee is $10 (non-refundable) and is paid online. Click on the word "Menu" and select the first choice 'Register for Our Upcoming Sale." Enter your information on the online form. Once you register, you will be given a consignor number. Please keep this number handy. If you are a previous consignor, you will enter your consignor number. If you can’t recall your number, just click the “forgot my password” button and you’ll receive an email with a link to get in.

Review the Consignor's Agreement

Read the Consignor's Agreement Form online. At the bottom of the agreement, there will be a space to enter YES to agree to the terms.

Enter Your Inventory

Now you are ready to enter your items into inventory. While you are in the MSM system, go to the CONSIGNOR HOMEPAGE. Select the WORK WITH CONSIGNED INVENTORY in the ACTIVITIES MENU. Select ACTIVE INVENTORY. Here is where you can add items, edit already entered items, or delete items. Please be as descriptive as you can for all of your items, including color, pattern, and size. Enter price for each item. Make sure to select an option for the question “discount item?” If you select "yes," you allow the price to be discounted on final sales days. We strongly suggest you allow your items to be discounted on final sale days. We cannot make any changes once the sale begins. Make sure to select an option for the question “donate item?” if you select "yes," we will donate this item if it does not sell. You will receive a tax donation receipt for all items donated. The alternative option is to pick up the unsold item on the designated pick-up date. If you need guidance on pricing, check Craigslist, Facebook, Ebay for comparisons. Feel free to call us with any questions; however, remember that this is a consignment sale. Consider what you would be willing to pay, as you want your items to sell.

Print and attach your tags

Print the tags using the online system. Select PRINT TAGS in the ACTIVITIES MENU. Attach them to your items, making sure they are secure. Please use invisible tape, not colored tape. For window treatments, attach tags with safety pins; do not used straight pins. If there is a way to securely tie ribbon to your furniture, you can punch a hole in the top of the tag and insert the ribbon.

Print Inventory Itemized Inventory Sheet

Print 2 copies of your itemized Inventory. One will be needed when you drop off your items. In the ACTIVITIES MENU, select INVENTORY REPORTS. You can view and print your inventory report from this page. Remember that you will need to bring your inventory report with your items and should keep a copy for your records. You can log in at any time and see what items you have consigned and print this report. When you are done, select the blue link I'M FINISHED FOR NOW.

Schedule a drop off time

Schedule a drop-off time using the online system. We prefer that you schedule a drop-off time online; however, we will accept walk-ins. Remember, scheduled drop-offs take priority over walk-ins. Otherwise, we are happy to help on a first come, first serve basis.

Make Identifying Stickers for your items

Make separate stickers with your consignment number & initials for each item. Attach this secondary sticker/tag in an inconspicuous spot where it will not damage the finish of your item. We must have both, the price tag you print out AND the sticker you make with your consignor number and initials. This will help identify your things among the many thousands we receive for the sale.

Time to Drop Off Your Stuff

Bring the following with you to your drop off appointment: 1.) Items for sale, each with a Curtain Call tag and a sticker with your initials and consignor number 2.) Printed Itemized Inventory Sheet 3.) Self Addressed Stamped Envelope. Carts will be available for transporting your items into the building. Keep in mind that there is a limited number of carts so we ask you to be patient if you need to wait to use one. Please bring assistance for unloading items. We are not available to help unload or carry items from customers’ vehicles.

Track Your Items During the Sale

You can login to the MSM system through our website to check on your items’ status during the sale. You will find the CONSIGNOR LOGIN button on several places on our website: HOME PAGE, CONSIGNOR INFORMATION PAGE, and in the right corner of the light pink bar at the top of all pages (This pink bar is only visible when viewing our site on a computer. It isn't visible when using a phone to view the site). LOGIN and select VIEW YOUR SOLD ITEMS in the menu.

End of Sale

If you have elected to donate your unsold items, you do not need to come back to the store. You will receive your check and/or donation receipt in the mail within 3 weeks of the last day of the sale. Please note the date for item pick up if you did not opt to donate unsold items. Arrive during the allotted hours and bring help if needed for larger items as we are unable to provide assistance with moving your items.

Have furniture you'd like to consign? Send us photos first!

Email or text us photos of furniture you'd like to consign.
Make sure to provide your name and contact information (email and cell number) so we can respond..
TEXT photos to ONE of the numbers below OR send us an EMAIL.

Angie 804-304-0366
Kimberly 804-614-6084
Ellen 804-387-1113
EMAIL Photos of Furniture for Approval: curtaincallrichmond@gmail.com

Quick Start

  1. Click on “New Consignor  Registration.”  Enter your contact information and create a password. A consignment number will be issued to you.
  2. Once you have your consignor number,  go back to consignor instructions page.
  3. Click on “Click here for consignor homepage.”
  4. On consignor homepage, click on blue tab “Activities Menu.” 
  5. Click on the link: “Work With Consigned Inventory.”  
  6. Click on link:  “Active Inventory.”  This is where you add items, edit already entered items, or delete items.  Be descriptive (color, pattern). A pair of panels is two panels for one window. We need measurements for all window treatments.  Enter price for each item.  Select the option “discount item” if you will allow the price to be discounted on final sales days.  Select the option “donate” if you would like to donate this item if it does not sell.  If you need guidance on pricing, check Craigslist, Facebook, Ebay for comparisons.  Feel free to call us with any questions; however, remember that this is a consignment sale. Consider what you would be willing to pay, as you want your items to sell. 
  7. To print tags, click on “Print Tags,”the  third tab down from Activities menu.
  8. “Inventory reports,” fourth tab  on Activities Menu,. is where you can view and print your inventory report.  Remember that you will need to bring your inventory report with your items and you may want to  print an extra copy for yourself.   You can log in at any time and see what items you have consigned and print this report
  9. When finished, click on “I am finished for now” in blue type print.